Wednesday, February 16, 2005

"User Experience" as "Client Experience"

As an independent contractor, I'm acutely aware that I'm responsible for providing great experiences for my treasured Clients. It goes without saying (but I'll say it anyway) that this is a big challenge.

It's made easier by articles like this like this one by Steve Friedl, a software and network security consultant. Here, in the tone of a trusted buddy talking over drinks, Steve presents a numbers of on-the-mark maxims and loads of common sense for contractors and consultants. If you're working on your own (or even thinking about it), this is a great read. And I also highly recommend Daniel Pink's Free Agent Nation: The Future of Working for Yourself.

Via Usability News.


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